What is RPO (Recruitment Process Outsourcing) and Why is it Really Important?

What is RPO

The Recruitment Process Outsourcing Association (RPOA) answers the question of what is RPO by defining it as “a rule of business process outsourcing (BPO) where an employer transfers all or parts of its recruitment process to an external provider. Recruitment Process Outsourcing providers can handle the entire recruiting/hiring procedure, or can manage someone or two aspects of the procedure, essentially serving as an annex of the company’s human resources department”. This definition illustrates that RPO services are not outsourcing in the traditional sense, as working with an RPO provider is much more consultative than normal recruiting.

what is rpo


A good RPO program should include Service Level Agreements (SLAs) or metrics that measure the effectiveness of the program. While an internal recruiting program may have reported, your RPO provider can be set of specific steps that help ensure you are finding what you pay for.


Many HR departments have generalists and recruiters who span the company and recruit for any open position. RPO engagements can be focused on specific areas, including highly-skilled areas or high-volume areas, to bring a focused, concentrated effort in the areas you need it most.


Many RPO providers have experience recruiting in specific skill areas or industries. Through the RPO engagement, you are leveraging their knowledge and increasing your reach into specific talent communities. RPO is best suited for companies requiring scalable recruitment resources or centralization within their recruitment office. An RPO can efficiently provide expanded resources, expertise, best practices, and process consistency—all translating into cost savings and efficiency. By implementing a uniform process across recruitment initiatives, a club can also ensure legality


With so many different sourcing and recruiting tools, including social media and online services, it can be confusing and difficult to assess which tools to use. An RPO provider can bring experience with a variety of tools or run with your existing resources to maximize your investments or help expand your recruiting tool set.

Compliance and assist decision-making. With an RPO provider in place, the client may then dedicate resources to strategic business initiatives, rather than administrative or transactional recruitment functions. By outsourcing recruitment to an expert source, the troupe is capable to fully concentrate on strategic, revenue-getting activities. To insure efficiency and performance, the company’s RPO partner should provide periodic reports to evaluate the program’s success.

Reduce Costs

As companies outsource a volume of open spots to an RPO, they may also see immediate results through reduced fees and scalable resources. While staffing firms often charge a portion of the new hire’s estimated annual wage, an RPO bases pricing not only on volume of hiring, but especially on increased process efficiencies. Customers may experience asignificant savings on job board expenses, recruitment fees, among others.


Recruitment process outsourcing may be a safe alternative for your recruiting needs. Recall, that RPO is much more of a relationship than other outsourcing services, and recruitment process outsourcing is a great deal more than paying somebody else to manage it wholly for you. You need to be given to moving on your employment brand and to recovering the best gift possible, instead of filling stations and simply experiencing the great unwashed who are qualified.

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